FHT-Service | Alfa Laval

Servicing plate heat exchangers for hygiene-critical applications

Plate heat transfer technology plays a vital role in a wide scope of duties in the food, beverage and pharmaceutical industries. In these applications, keeping your heat exchanger operating properly is not only about ensuring high production availability. It’s also about ensuring the safety and quality of your products.

With a global service organization and a deep understanding of heat exchanger performance in food and beverage applications, Alfa Laval can support you throughout the entire lifecycle of your equipment: from installation and commissioning, to routine and proactive maintenance, to training, spare parts, troubleshooting and more. No matter the brand of heat exchanger, our service offering provides the market’s greatest assurance of both uptime and confident hygienic performance. Keep reading to learn how we work with you to secure the safety of your products as you reduce losses and prevent unplanned production stops to boost profitability.


Request Service for your Plate Heat Exchangers

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Technical documentation

All Instructions and Manuals Product leaflets

Alfa Laval M line plate-and-frame heat exchangers.pdf PD Sheet - M-Series Plate Heat Exchangers - EN.pdf

2018-06-18 263 kB

Alfa Laval M-Serie-BaseLine-FrontLine Gemini plate-and-frame heat exchangers.pdf PD Sheet - M-Serie-BaseLine-FrontLine Gemini Plate Heat Exchangers - EN.pdf

2018-06-18 616 kB

AQ line - AQ1, AQ1A, AQ1L, AQ2, AQ2A, AQ2L, AQ2S, AQ2T, AQ3, AQ4, AQ4T Manual_EN.pdf 200000284

2018-06-18 3911 kB

AQ line - AQ14, AQ14S, AQ14L, AQ18, AQ20, AQ20S Manual_EN.pdf 200000424

2018-06-18 5395 kB

AQ line - AQ4L, AQ6, AQ6L, AQ6T, AQ8, AQ8S, AQ8T, AQ10, AQ10T Manual_EN.pdf 200000547

2018-06-18 4540 kB

AQ line – AQ2T-BZM, AQ2T-PZM, AQ4T-BZM, AQ4T-MZM Manual_EN.pdf 200000993

2018-06-18 3644 kB

BaseLine® M line Manual EN.pdf

2018-06-18 4866 kB

Cooling insulation AlfaQ line_EN.pdf

2018-06-18 876 kB

Cooling insulation Industrial line_EN.pdf

2018-06-18 876 kB

Evaporators and condensers

2018-06-18 4147 kB

FrontLine ClipLine_Instruction manual_ENGB.pdf

2018-06-18 7357 kB

Heating insulation AlfaQ line_EN.pdf

2018-06-18 907 kB

Heating insulation Industrial line_EN.pdf

2018-06-18 907 kB

Industrial line - M15, TL10, T15, TL15, T20, T21, TS20, T25, MX25, MA30, WideGap 100, WideGap 200 Manual_EN.pdf 200000418

2018-06-18 4566 kB

Industrial line - M3, M6, M10, T2, T5, T6, T8, T10, TL3, TL6, TS6 Manual_EN.pdf 200000279

2018-06-18 3936 kB

Industrial line - T35, TS35, TL35, T45, T50, TS50, WideGap 350 Manual_EN.pdf 200000421

2018-06-18 5421 kB

Industrial line – T6–BZM, T6–PZM, T10–BZM, T10–MZM Manual_EN.pdf 200000807

2018-06-18 3667 kB

Industrial semi-welded line Manual_EN.pdf 200000419

2018-06-18 5423 kB

Instruction manual AlfaCond (EN).pdf

2018-06-18 1566 kB

Instruction manual AlfaCond (ZH).pdf

2018-06-18 2874 kB

Instruction manual AlfaVap (EN).pdf

2018-06-18 1780 kB

Instruction manual AlfaVap (ZH).pdf

2018-06-18 4850 kB

Port filter_Instruction manual_ENGB.pdf

2018-06-18 992 kB

Product leaflet Diabon.pdf

2018-06-18 1641 kB

ProductLeaflet_AlfaCond400_EN.pdf 200000062

2018-06-18 328 kB

ProductLeaflet_AlfaCond600_EN.pdf 200000063

2018-06-18 330 kB

ProductLeaflet_AlfaCond800_EN.pdf 200000064

2018-06-18 348 kB

ProductLeaflet_AlfaVap350_EN.pdf 200000065

2018-06-18 285 kB

ProductLeaflet_AlfaVap500_EN.pdf 200000066

2018-06-18 285 kB

ProductLeaflet_AlfaVap650_EN.pdf 200000067

2018-06-18 342 kB

ProductLeaflet_AlfaVap700_EN.pdf 200000068

2018-06-18 388 kB

ProductLeaflet_AQ1_EN.pdf CHE00091

2018-06-18 429 kB

ProductLeaflet_AQ10T_EN.pdf 200000142

2018-06-18 527 kB

ProductLeaflet_AQ14_EN.pdf CHE00133

2018-06-18 1870 kB

ProductLeaflet_AQ14L_EN.pdf CHE00106

2018-06-18 765 kB

ProductLeaflet_AQ14S_EN.pdf CHE00107

2018-06-18 1016 kB

ProductLeaflet_AQ18_EN.pdf CHE00108

2018-06-18 793 kB

ProductLeaflet_AQ1A_EN.pdf CHE00092

2018-06-18 454 kB

ProductLeaflet_AQ1L_EN.pdf CHE00093

2018-06-18 441 kB

ProductLeaflet_AQ2_EN.pdf CHE00094

2018-06-18 473 kB

ProductLeaflet_AQ20_EN.pdf CHE00109

2018-06-18 613 kB

ProductLeaflet_AQ20S_EN.pdf CHE00110

2018-06-18 662 kB

ProductLeaflet_AQ2A_EN.pdf CHE00095

2018-06-18 444 kB

ProductLeaflet_AQ2L_EN.pdf CHE00096

2018-06-18 495 kB

ProductLeaflet_AQ2S_EN.pdf CHE00097

2018-06-18 562 kB

ProductLeaflet_AQ2T_EN.pdf 200001070

2018-06-18 476 kB

ProductLeaflet_AQ3_EN.pdf CHE00098

2018-06-18 547 kB

ProductLeaflet_AQ4_EN.pdf CHE00099

2018-06-18 721 kB

ProductLeaflet_AQ4L_EN.pdf CHE00100

2018-06-18 492 kB

ProductLeaflet_AQ4T_EN.pdf 200000720

2018-06-18 477 kB

ProductLeaflet_AQ6_EN.pdf CHE00101

2018-06-18 683 kB

ProductLeaflet_AQ6L_EN.pdf CHE00102

2018-06-18 539 kB

ProductLeaflet_AQ6T_EN.pdf 200001444

2018-06-18 445 kB

ProductLeaflet_AQ8_EN.pdf CHE00103

2018-06-18 534 kB

ProductLeaflet_AQ8S_EN.pdf CHE00104

2018-06-18 630 kB

ProductLeaflet_AQ8T_EN.pdf 200004074

2018-06-18 530 kB

ProductLeaflet_Base10_EN.pdf 200000027

2018-06-18 369 kB

ProductLeaflet_Base11_EN.pdf 200000028

2018-06-18 342 kB

ProductLeaflet_Base3_EN.pdf 200000025

2018-06-18 356 kB

ProductLeaflet_Base6_EN.pdf 200000026

2018-06-18 349 kB

ProductLeaflet_Clip3_EN.pdf 200000024

2018-06-18 402 kB

ProductLeaflet_Front10_EN.pdf 200000096

2018-06-18 326 kB

ProductLeaflet_Front6_EN.pdf 200000032

2018-06-18 633 kB

ProductLeaflet_Front8_EN.pdf 200000033

2018-06-18 326 kB

ProductLeaflet_M10_EN.pdf CHE00072

2018-06-18 656 kB

ProductLeaflet_M15_EN.pdf CHE00073

2018-06-18 618 kB

ProductLeaflet_M3_EN.pdf CHE00070

2018-06-18 363 kB

ProductLeaflet_M6_EN.pdf CHE00071

2018-06-18 407 kB

ProductLeaflet_MA30_EN.pdf CHE0134

2018-06-18 415 kB

ProductLeaflet_MA30S_EN.pdf CHE00123

2018-06-18 415 kB

ProductLeaflet_Mline10_EN.pdf 200000029

2018-06-18 480 kB

ProductLeaflet_Mline15_EN.pdf 200000030

2018-06-18 380 kB

ProductLeaflet_MlineTS6_EN.pdf 200000073

2018-06-18 465 kB

ProductLeaflet_SemiweldedM10_EN.pdf CHE00112

2018-06-18 530 kB

ProductLeaflet_SemiweldedM6_EN.pdf CHE00111

2018-06-18 406 kB

ProductLeaflet_SemiweldedMA30_EN.pdf CHE00116

2018-06-18 417 kB

ProductLeaflet_SemiweldedMK15_EN.pdf CHE00113

2018-06-18 587 kB

ProductLeaflet_SemiweldedT10_EN.pdf 200000417

2018-06-18 384 kB

ProductLeaflet_SemiweldedT20_EN.pdf CHE00114

2018-06-18 468 kB

ProductLeaflet_SemiweldedTK20_EN.pdf CHE00115

2018-06-18 499 kB

ProductLeaflet_T10_EN.pdf 200000713

2018-06-18 410 kB

ProductLeaflet_T15_EN.pdf 200001404

2018-06-18 379 kB

ProductLeaflet_T2_EN.pdf CHE00075

2018-06-18 389 kB

ProductLeaflet_T20_EN.pdf CHE00078

2018-06-18 469 kB

ProductLeaflet_T21_EN.pdf 200004046

2018-06-18 465 kB

ProductLeaflet_T25_EN.pdf 200000069

2018-06-18 462 kB

ProductLeaflet_T35_EN.pdf CHE00078

2018-06-18 1804 kB

ProductLeaflet_T45_EN.pdf CHE00080

2018-06-18 727 kB

ProductLeaflet_T5_EN.pdf CHE00076

2018-06-18 378 kB

ProductLeaflet_T50_EN.pdf CHE00081

2018-06-18 547 kB

ProductLeaflet_T6_EN.pdf 200001067

2018-06-18 409 kB

ProductLeaflet_T8_EN.pdf CHE 0077

2018-06-18 396 kB

ProductLeaflet_TL10_EN.pdf CHE00084

2018-06-18 426 kB

ProductLeaflet_TL15_EN.pdf CHE00085

2018-06-18 473 kB

ProductLeaflet_TL3_EN.pdf CHE00082

2018-06-18 375 kB

ProductLeaflet_TL35_EN.pdf CHE00086

2018-06-18 699 kB

ProductLeaflet_TL6_EN.pdf CHE00083

2018-06-18 429 kB

ProductLeaflet_TS20_EN.pdf CHE00088

2018-06-18 564 kB

ProductLeaflet_TS35_EN.pdf CHE00089

2018-06-18 951 kB

ProductLeaflet_TS50_EN.pdf CHE00090

2018-06-18 615 kB

ProductLeaflet_TS6_EN.pdf CHE00087

2018-06-18 496 kB

ProductLeaflet_WideGap100_EN.pdf CHE00121

2018-06-18 428 kB

ProductLeaflet_WideGap200_EN.pdf CHE00122

2018-06-18 467 kB

ProductLeaflet_WideGap350_EN.pdf CHE00124

2018-06-18 698 kB

T25_Product leaflet_FR.pdf

2018-06-18 619 kB
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Run longer, safer, and better by being proactive 

Gasketed plate-and-frame heat exchangers are among the most robust pieces of technology in your production line. You should be able to count on them for years – if not decades – but it takes proper operation and maintenance.

At Alfa Laval, we believe the smartest approach to service is being proactive. We can support you throughout your heat exchanger’s service life, with a range of options designed to help you optimize costs by catching issues early. Not only would you avoid costly problems down the road, but you can also be confident that you’re delivering safe, quality products to your consumers. 

 

 

Integrity testing

Alfa Laval Integrity Testing is a unique proactive service, specially developed for gasketed plate heat exchangers. With Integrity Testing, our experts help you identify potential problems like cracks in the channel plates, enabling you to take necessary actions early and avoid unexpected breakdowns. This service is particularly valuable for early identification of leaks that can cause contamination in pharmaceutical or food production. With integrity testing, you can better plan maintenance for your heat exchangers and ensure the safety of your product.

Read more

 

Visual Condition Assessment (VCA)

Thanks to our unmatched heat exchanger expertise, Alfa Laval can perform a visual inspection of your gasketed plate heat exchanger while it is in operation, identifying potential issues before they become major problems. Using infrared camera technology, we also evaluate the actual heat transfer performance of the heat exchanger. We then provide you with recommendations based on our findings and analysis of the thermal images. The result is confidence that your heat exchanger is performing as it should, delivering the production availability and safety that your business depends on.

Learn more

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A complete offering for dairy processing

Alfa Laval has been a trusted partner to the dairy industry for well over a century. Today, our gasketed plate-and-frame heat exchangers can be found in a wide range of positions in all types of milk and dairy processing applications. To ensure you get the most reliable performance with confident hygienic safety, we also offer a comprehensive range of services and support. Download our brochure to learn how we help you secure the highest uptime over the long service life of your equipment.



Download our service offering for the dairy industry

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Total service support for breweries

From the brewhouse and the coldblock, to utilities, filtering, treatment and even packaging, gasketed plate-and-frame heat exchangers are found in every part of today’s modern brewery. It is a critical piece of equipment for making sure you can reliably deliver quality, safe and profitable products to your consumers. That’s why Alfa Laval offers a broad range of services and support to keep your heat exchangers running as they should over the long haul. Download this brochure to learn more.


Download our service offering for breweries

Online troubleshooter - be the expert

A leaking heat exchanger? Reduced thermal performance? Identify the causes of various issues you might experience with your plate heat exchanger, or even better – how to prevent them from happening, through our online troubleshooter. If needed our experienced and skilled troubleshooters are at your service.

 

Troubleshoot your heat exchangers 

Skills and knowledge empower

When you buy Alfa Laval equipment, you buy peace of mind. But you must also rely on your equipment operators to get the job done. That's why competence development is invaluable to your everyday operations. If you have any specific need for training, let us know and we will get back to you soon. 

 

Register your training interest

Tips to ensure your parts are genuine:

  • Look for the Alfa Laval logo on every packaging and part
  • Ensure the Alfa Laval name and trademark, with the words "Genuine Parts" are printed on the packaging
  • Review the packing list to ensure that part is genuine
  • Inspect the part number printed on each packaging

How to order Alfa Laval genuine spare parts

Find your local Alfa Laval office and give us a call or send an email or fill out the form to the right and send us your request. Our local sales office will contact you.

Your contact details

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How long will your gaskets last?

Using Alfa Laval’s proprietary GPredict™ tool, our service advisors can give you a reliable estimate of the expected lifetime of your gaskets. The tool relies on precise calculations based on your specific equipment and relevant application details, including temperature, gasket material, whether you use glued or non-glued gaskets, and how often you open your unit in the course of annual operation. With that, you can plan the reconditioning of your plates, since you always know when it’s time for re-gasketing well in advance. Take advantage of GPredict™ with a customized gasket prediction based on your installation* by contacting us today.

 

Prediction of gasket lifetime

Gasket material: NBRP

NBRP is Alfa Laval’s unique nitrile performance grade for high temperatures

Max. operation temperature

This temperature range refers to 0-100°C (32-212°F).

 

0

25

50

75

100

Estimated number of openings per year

 

0

3

6

9

12

 

*GPredict™ estimates are valid only for clean water duties, or applications using other fluids that have no chemical impact on the gasket. Gasket lifetime predictions are not available for units that employ aggressive media.

Reconditioning and preventive maintenance

All heat exchangers lose performance over time. Alfa Laval's cleaning equipment (CIP) provide quick and easy in-line cleaning, but we recommend sending the units for recondition on a regular basis to reset the status of your equipment to an as-good-as-new condition. 

A Performance Audit by a qualified engineer gives you an assessment of your units' current state, which makes planning for downtime easy. At reconditioning we replace gaskets, upgrade plates or replace damaged ones with Alfa Laval genuine spare parts according to original specification.